Privacy Policy

July 17, 2023

This Privacy Policy describes how ChirpChirp, Inc. ("we," "us," or "our") collects, uses, and protects the personal information you provide on our website [chirpchirp.com]. We are committed to ensuring the privacy and security of your personal information. By using our website and providing your personal information, you consent to the practices described in this policy.

1. Information We Collect:
  • Personal Information: We may collect your name, email address, phone number, and mailing address when you fill out our contact form or book our services.
  • Payment Information: If you make payments through our website, we collect your payment details, such as credit card information, to process transactions securely.
  • Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, and browsing activities.

2. Use of Information:
  • We use the personal information you provide to respond to your inquiries, process your bookings, and provide you with our services.
  • Your payment information is securely processed and used for billing purposes only.
  • We may use website usage information to analyze and improve our website's performance, enhance user experience, and personalize content.

3. Data Sharing:
  • We may share your personal information with our trusted third-party service providers who assist us in operating our business, such as payment processors and customer support services.
  • We may disclose your information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety.
  • We do not sell, trade, or transfer your personal information to outside parties for marketing purposes without your explicit consent.

4. Data Security:
  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • While we strive to ensure the security of your information, please note that no transmission over the internet or electronic storage method is 100% secure.

5. Cookies and Tracking Technologies:
  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
  • You can modify your browser settings to decline cookies or receive a notification when a cookie is being sent. However, this may affect your ability to use some features of our website.

6. Third-Party Links:
  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy:
  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us to have it removed.

8. Changes to the Privacy Policy:
  • We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us:
  • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact email/phone number].

By using our website and providing your personal information, you agree to the terms of this Privacy Policy.

Are you tired of the same old cleaning company?

Read all testimonials

ChirpChirp is revolutionizing the way clean gets done. With our unique subscription service and proprietary, hands-off approach and Chirptastic Cleaning products, we guarantee you’ll love your clean home.

40
+
Years experience
5,000
+
Homes cleaned
100
+
Cleaning providers

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"A customer testimonial that highlights features and answers potential customer doubts about your product or service. Showcase testimonials from a similar demographic to your customers."

Name Surname

Position, Company name

Chirpification, Chirpified, Chirptastic...

You've never heard those words before.
With our service, you'll never forget them.

It's the ChirpChirp way

Chirpification

Simplification of services, billing and pricing.  No more complicated questionnaires.  Pick your package and size of  home. Bam! Now you're on a cleaning subscription and your home is clean the way you like all the time.

Chirpified

Certified and respected. ChirpChirp's process for training and supporting the industry's absolute best cleaning pros is second to none.

Chirptastic

Fantastic and safe cleaning solutions. They clean and disinfect while being people, pet and planet-safe. Electrically charged water and salt ... who knew?

Frequently chirped questions

Questions pop up when you are exploring new things. So, we've compiled the answers to the most frequently asked questions right here for your convenience.

But don't forget to check out our FAQ page as well where you'll find answers to questions we believe you should be asking.

And if you still have queries, click below to ask. We're here to  your chirpify your journey with us so it's a piece of cake. So, ask away and let's get chirping! 💬

What will the cleaning pros do each cleaning visit?

We'll take care of the tasks in the package you choose each and every visit. If you want any additional tasks on some or all visits, let us know and leave the rest to us.

Does the first visit cost more than the other visits?

Absolutely not! At ChirpChirp, all visits cost the same, regardless of whether it's the first, second, or any other visit.

Is the first visit different from the subsequent visits?

Yes, indeed! The first visit with any of our packages comes with a special touch: we go the extra mile by hand washing all the woodwork during the initial visit. Washing the woodwork adds that extra touch of excellence to make your home shine. From the second visit onwards, you'll continue to enjoy the comprehensive cleaning tasks included in your chosen package, all while experiencing the high level of care and attention to detail that we're proud to offer.

What are the subscription benefits?

Our subscription service comes with a bevy of benefits tailored just for you. Here's what you can look forward to:

  • Scheduled Cleanings: Enjoy the convenience of having cleanings scheduled based on the frequency you choose – every 1, 2, or 4 weeks. For ChirpChirp, you'll get a preferred arrival window, while Chirp+ and Clean packages offer a choice of AM or PM arrival.
  • Simplified Billing: Say goodbye to multiple payments! With our flat rate price billed monthly, you'll receive one charge on your credit or debit card each month, including the first visit.
  • Complimentary Chirptastic Refills: In between our visits, we've got you covered with free refills of our Chirptastic cleaning solution. Keep your home looking its best at all times.
  • Priority Rescheduling: Life happens and plans might change. Rest easy knowing that you have priority rescheduling options via text, email, or phone whenever you need to make a change to your cleaning schedule.
  • ChirpPerks: As a subscriber, get ready for some delightful surprises with ChirpPerks! You'll get exclusive treats to brighten your day.

Right on!

Why a subscription and not just charge when you clean?

The subscription model is a win-win for everyone involved!

With ChirpChirps's subscription service, say goodbye to worrying about scheduling and enjoy the convenience of a reliable, consistent cleaning routine.

On our end, the subscription model provides stability, allowing us to invest in enhancing our services and continually improving and innovating to make the service experience even better for both you and our hardworking cleaning pros and office team.

With a single, neat payment each month, you get top-notch service and peace of mind, while we get the opportunity to keep exceeding your expectations. It's all about creating a harmonious partnership where everyone benefits.

Are your Chirptastic solutions green?

Yes! Our Chirptastic products are indeed green. They are cleaner, safer, greener, better for everyone (people, pets, and the planet)!

What if I want a single visit?

If you're looking for a single visit rather than our subscription service, we have a perfect solution for you! We'll set you up with our sister company, Maid Brigade, who will take great are of your one-time or on-call cleanings. Shoot over to www.maidbrigade.cleaning or call (914) 741-0552 for Maid Brigade's 5 star service!

How do I get my free cleaning visits?

ChirpChirp's ChirpPerks is a bonus bonanza for recurring customers that dishes out a whole month's worth of complimentary cleaning sessions sprinkled throughout the year. The more often you have us clean, the more free cleanings come your way.

Here's the scoop:

Go weekly and you are cleaned four times in most months. But when a month stretches to five weeks, that fifth one on us.

Bi-weekly?  Enjoy two sessions per month typically. Sneaky three-week months? No worries, the third one is our treat.

If you are on the schedule every 4 weeks, revel in one pristine performance eleven out of twelve months but the one where there's two cleanings, the second one is complimentary.